Privacy Policy

ONESKILL AI PRIVACY POLICY

1 INTRODUCTION
This document sets out the privacy policy of Michael John Daniel ABN 77 817 172 921 trading as ‘OneSkill AI’ (referred to in this privacy policy as ‘we’, ‘us’, or ‘our’). For the purposes of applicable data protection law, (in particular, the Privacy Act 1988 (Cth), General Data Protection Regulation (EU) 2016/679 (the “GDPR”) and the UK Data Protection Act 2018), your data will be controlled by us.
This privacy policy applies whenever we collect your personal information and/or personal data (your personal data). This includes between you, the visitor to this site or NeuroTranslator (whether directly as our customer or as personnel of our customer), and us, the owner and provider of this website, NeuroTranslator and also where we are directed by a third party to process your personal data. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website and the provision of our services to you, in particular, the use of the NeuroTranslator app.
We take our privacy obligations seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data in connection with your use of our website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.

2 TYPES OF PERSONAL INFORMATION WE COLLECT
The personal data we collect may include the following:
(a) name;
(b) mailing or street address;
(c) email address;
(d) social media information;
(e) telephone number and other contact details;
(f) age;
(g) date of birth;
(h) sensitive information (as set out below);
(i) credit card or other payment information;
(j) information about your business or personal circumstances;
(k) information in connection with any client surveys, questionnaires and promotions you participate in;
(l) when we use analytical cookies, your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information;
(m) information about third parties; and
(n) any other information provided by you to us via this website, in the course of us providing services to you, or otherwise required by us or provided by you.

3 HOW WE COLLECT PERSONAL INFORMATION
We endeavour to ensure that information we collect is complete, accurate, accessible and not subject to unauthorised access.
We may collect personal data either directly from you, or from third parties, including where you:
(a) contact us through on our website;
(b) communicate with us via email, telephone, SMS, social applications (such as Google) or otherwise;
(c) engage us to perform services to you;
(d) when you or your organisation offer to provide, or provides, services to us;
(e) interact with the NeuroTranslator application, our website, social applications, services, content and advertising; and
(f) invest in our business or enquire as to a potential purchase in our business.
We may also collect personal data from you when you use or access our website or our social media pages. This may be done through use of web analytics tools, ‘cookies’ or other similar tracking technologies that allow us to track and analyse your website usage. For more information, please see our Cookie Policy at https://autistictranslator.com/cookies.

How you provide information for someone else
If you are providing personal and/or sensitive information on behalf of someone else, you warrant that you have the consent of that person to provide their personal and/or sensitive information to us to be collected, used, and disclosed in accordance with this privacy policy.
In particular, if you are providing personal and/or sensitive information on behalf of someone under the age of 18 (Minor), you must be that Minor’s parent or legal guardian and you must provide consent for the Minor’s personal and/or sensitive information to be collected, used and disclosed in accordance with this privacy policy.

4 USE OF YOUR PERSONAL INFORMATION
4.1 COLLECTION FOR PRIMARY PURPOSES
We collect and use personal data for the following purposes:
(a) to provide services or information to you, including the provision of Google’s Text-to-Speech service;
(b) for record keeping and administrative purposes;
(c) to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
(d) where we have your consent, including to send you marketing and promotional messages and other information that may be of interest to you. In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt-out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
(e) for our legitimate interests including:
(i) to develop and carry out marketing activities and to conduct market research and analysis and develop statistics;
(ii) to improve and optimise our service offering and customer experience;
(iii) to send you administrative messages, reminders, notices, updates and other information requested by you;
(iv) to consider an application of employment from you; and
(v) the delivery of our services.
4.2 COLLECTION FOR SECONDARY PURPOSES
We may also use your personal information for:
(a) secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use;
(b) such purposes where we reasonably believe that use of your personal information is necessary to lessen or prevent a serious threat to the life, health or safety of any individual, or to public health or safety, and it is unreasonable or impracticable to obtain your consent;
(c) any other purpose for which we receive consent from you; or
(d) any other purpose which is permitted or required under applicable privacy laws.

5 HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We may disclose your personal information to:
(a) our professional advisors such as lawyers, accountants and auditors;
(b) our related entities; or
(c) any third parties you have consented personal information to be disclosed to.
We may also disclose personal information to third party contractors as required for us to provide our goods and services to you, such as cloud-service providers, IT professionals, marketing agencies and debt collection agencies.
We take care to work with such third parties who we believe maintain an acceptable standard of data security and require them not to use your personal information for any purpose except for those activities we have asked them to perform on our behalf.
We will not otherwise disclose your personal information unless:
(d) you have consented to us disclosing your personal information for particular circumstances;
(e) as needed in an emergency or in investigation suspected criminal activity;
(f) we are required to disclose under a subpoena, court order or other mandatory reporting requirements;
(g) we reasonably believe that disclosure of your information is necessary to lessen or prevent a serious threat to the life, health or safety of any individual, or to public health or safety, and it is unreasonable or impracticable to obtain your consent;
(h) it is reasonably necessary for the establishment, exercise or defence of a legal claim; or
(i) it is otherwise authorised or required by law.

6 STORAGE OF YOUR PERSONAL INFORMATION
All personal information we collect is stored on cloud servers that may be located outside of Australia. While we prioritize privacy and security, the cloud service providers we engage may operate disaster recovery sites overseas or have personnel located internationally who may access personal information to assist withs server management.
Additionally, when you interact with us through social media platforms, the providers of these services and their partners may collect and store your personal information in overseas locations as part of their operations.

7 SENSITIVE INFORMATION
7.1 COLLECTION OF SENSITIVE INFORMATION
We may collect sensitive information about you during the course of providing you access and use of the NeuroTranslator app. We will only collect this sensitive information where you consent to such collection and either directly provide us with this information.
7.2 TYPES OF SENSITIVE INFORMATION WE COLLECT
The sensitive information we collect may include the following:
(a) health information, history and traits, including any particular neurotypes of an individual;
(b) any other sensitive information provided by you or a third party to us via our website or platforms, or otherwise provided by you or a third party to us.
7.3 HOW WE USE YOUR SENSITIVE INFORMATION
Your sensitive information will only be used for the purpose of:
(a) providing you with our goods and services;
(b) complying with our legal obligations, resolving disputes or enforcing our agreements with you;
(c) sending you messages, reminders, notices, updates, security alerts, and other information requested by you; or
(d) any other purpose which is permitted or required under applicable privacy laws.
7.4 HOW WE DISCLOSE YOUR SENSITIVE INFORMATION
Your sensitive information will only be disclosed to third parties for the purpose of:
(a) using the NeuroTranslator application, which is currently powered by OpenAI; or
(b) any other purpose which is permitted or required under applicable privacy laws.
OpenAI’s Privacy Policy can be found here.
7.5 HOW YOU CAN WITHDRAW CONSENT
If you wish to withdraw your consent to our collection, use or disclosure of your sensitive information, please contact us using the contact details set out below. We will deal with all such requests within a reasonable timeframe.

8 MARKETING
We may at times send you marketing communications which will be done in accordance with the Spam Act 2003 (Cth) (Spam Act).
If we do, we may use email, SMS, social media, or phone to send you direct marketing communications.
Where consent is needed, we will ask you for your consent before sending you marketing communications, except where you:
(a) have explicitly opted-in to receiving email marketing from us in the past; or
(b) were given the option to opt-out of email marketing when you initially signed up for one of our platforms and you did not do so.
You can, at any time, opt out of receiving marketing materials from us by using the opt-out facility provided (e.g., an unsubscribe link on emails we send you) or by contacting us via the details provided at the end of this privacy policy. We will implement such a request as soon as possible, however, cannot guarantee that such a response will be immediate.

9 SECURITY
We take reasonable steps to ensure your personal data is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal data.

10 LINKS
Our website and application may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.

11 YOUR RIGHTS
You have various rights with respect to our use of your personal data:
(a) Access: You have the right to obtain access to your information (if we’re processing it) and certain other information (similar to that provided in this privacy notice). This is so that you’re aware and can check that we’re using your information in accordance with data protection law.
(b) Be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this privacy policy.
(c) Rectification: We aim to keep your personal data accurate, current, and complete. We encourage you to contact us using our contact form to let us know if any of your personal data is not accurate or changes, so that we can keep your personal data up-to-date.
(d) Objecting: You also have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing.
(e) Restricting: You have the right to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.
(f) Erasure: You have the right to ask us to erase your personal data when the personal data is no longer necessary for the purposes for which it was collected, or when, among other things, your personal data have been unlawfully processed.
(g) Portability: You have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine-readable format.
(h) Complaints: If you believe that your data protection rights may have been breached, you have the right to lodge a complaint with the applicable supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office.
(i) Withdraw consent: If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time. This includes your right to withdraw consent to us using your personal data for marketing purposes.
You may, at any time, exercise any of the above rights, by contacting our email address provided below.

12 HOW LONG WE KEEP DATA
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will securely destroy your personal data in accordance with applicable laws and regulations.
If you would like further information about our specific retention periods for your personal data, please contact us using our email address provided below.

13 TRANSFERS OUTSIDE THE EUROPEAN ECONOMIC AREA (‘EEA’)
To provide our services, we may transfer the personal data we collect to countries outside of the UK or EEA which do not provide the same level of data protection as the country in which you reside and are not recognised by the European Commission as providing an adequate level of data protection.
When we do this, we will make sure that it is protected to the same extent as in the EEA and UK as we will put in place appropriate safeguards to protect your personal data, which may include standard contractual clauses.
For more information, please contact us at our email address provided below.

14 CONTACT US
For further information about our privacy policy or practices, or to access or correct your personal data, or make a complaint, please contact us using the details set out below:
Email: support@neurotranslator.ai

We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy. Where we make any significant changes, we will endeavour to notify you by email.